care policy

Tomin Care Policy

At Tomin, we believe that taking care of your home, family, and lifestyle starts with providing high-quality products and thoughtful support. Our Care Policy is designed to help you make the most of your purchases and maintain a happy, comfortable, and organized life.

Care Tips for Your Home and Lifestyle

Kitchen Products

  • Cleaning: Always follow the cleaning instructions provided with the product to ensure its longevity. Use mild detergents and avoid abrasive cleaning tools to prevent damage.
  • Storage: Store kitchen tools and appliances in a dry and safe place to prevent wear and tear.

Home Essentials

  • Maintenance: Regularly clean and maintain household products to keep them in excellent condition.
  • Safety: Ensure that items like storage organizers, decorative pieces, and furniture are used according to their intended purpose to avoid damage or accidents.

Winter Essentials

  • Care: Keep winter products like blankets, heaters, and warm clothing in a clean, dry place when not in use. Wash and store them as per the manufacturer’s guidelines to ensure they last for seasons to come.

Baby Products

  • Hygiene: Always clean baby products, such as feeding tools and toys, after each use with baby-safe cleaning products.
  • Safety First: Inspect items for wear and tear regularly to ensure they are safe for use.

Trending Products

  • Follow Instructions: Ensure that you read and follow all guidelines provided with trending or innovative products to get the best results and maintain their functionality.

Product Care

Durability

To extend the life of the products you purchase from Tomin, follow these care tips:

  • Always handle products according to the instructions provided.
  • Clean and maintain products regularly to keep them in top condition.

Cleaning and Maintenance

  • Use gentle cleaning solutions to preserve the product’s quality.
  • Avoid exposing items to extreme temperatures, moisture, or direct sunlight unless specified otherwise.

Return and Care Guarantee

At Tomin, we want to ensure you’re completely satisfied with your purchase. If, for any reason, you’re not happy, you can return the product within 30 days of receipt for a full refund or replacement.

  • Products must be unused, in their original condition, and in their original packaging to qualify for a return.
  • If you receive a damaged or defective product, please contact us immediately, and we’ll make it right.

Special Considerations

We understand that everyone’s needs are unique. Whether you're caring for your home, baby, or yourself, Tomin products are designed to meet a variety of preferences and lifestyles:

  • Choose products that suit your space, personal style, and specific needs.
  • Follow all care instructions to ensure optimal performance and durability.

Contact Us

If you have any questions about product care or need assistance with your purchase, we’re here to help:

Thank you for trusting Tomin to be part of your journey. We’re committed to helping you create a better, more comfortable lifestyle!